GDPR & Cookie Policy

GDPR Policy

Last updated: 01/05/26

This Privacy Policy explains how The Everett Partnership Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Policy applies to visitors to our website, clients, course participants, and anyone who engages with our services.


1. About Us

Business name: The Everett Partnership Ltd

Telephone: 07359 925546

Email: [email protected]

Website: www.theeverettpartnership.co.uk

For the purposes of data protection legislation, we are the Data Controller responsible for your personal data.


2. Personal Data We Collect

We may collect and process the following types of personal data:

  • Name and job title
  • Organisation and business contact details
  • Email address and telephone number
  • Billing and payment information
  • Course booking and attendance details
  • Assessment and certification records
  • Information required by awarding bodies
  • Correspondence and communications with us
  • Website usage data (where applicable)

We do not intentionally collect data relating to children unless training is specifically arranged and lawful to do so.


3. Special Category Data

In certain circumstances, we may process limited special category data, such as health information, where:

  • It is necessary to make reasonable adjustments for training
  • Required for health and safety purposes
  • You have provided explicit consent

Such data is handled with enhanced confidentiality and security.


4. Lawful Basis for Processing

We process personal data only where a lawful basis applies, including:

  • Contract: to deliver training services you have booked
  • Legal obligation: to meet regulatory or awarding‑body requirements
  • Legitimate interests: for business administration and service improvement
  • Consent: where required for specific uses

5. How We Use Personal Data

We use personal data to:

  • Manage enquiries, bookings, and contracts
  • Deliver training courses
  • Communicate course information and updates
  • Register and issue certificates with awarding bodies
  • Meet legal, regulatory, and insurance obligations
  • Manage complaints and quality assurance

6. Data Sharing

We may share personal data with:

  • Awarding bodies and certification organisations
  • Regulatory authorities where required
  • Professional advisers (e.g. accountants or insurers)
  • Service providers supporting our business operations

We do not sell or rent personal data to third parties.


7. Data Retention

We retain personal data only for as long as necessary, taking into account:

  • Legal and regulatory requirements
  • Awarding‑body retention rules
  • Insurance and liability considerations

When personal data is no longer required, it is securely deleted or anonymised.


8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Access to personal data is restricted to those who require it for legitimate business purposes.


9. Your Rights Under UK GDPR

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of data (where applicable)
  • Request restriction of processing
  • Object to processing in certain circumstances
  • Request data portability

Requests should be made in writing to [email protected].


10. Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality and user experience.

Where required, consent will be obtained before non‑essential cookies are used. Further details are provided in our Cookie Policy.


11. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites.


12. Complaints

If you have concerns about how your personal data is handled, please contact us in the first instance.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Cookie Policy

Last updated: 01/05/26

This Cookie Policy explains how The Everett Partnership Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website www.theeverettpartnership.co.uk.

This Policy should be read alongside our Privacy Policy.


1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work efficiently, improve user experience, and provide information to website owners.


2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as page navigation and secure areas of the website. The website cannot function properly without these cookies.

These cookies do not require consent.

2.2 Functional Cookies

Functional cookies allow the website to remember choices you make (such as form details or preferences) and provide enhanced, more personalised features.

These cookies may be optional and will only be used where consent is required.

2.3 Analytics and Performance Cookies

We may use analytics cookies (such as Google Analytics or similar services) to understand how visitors use our website. These cookies help us:

  • Understand how visitors interact with the site
  • Improve website functionality and content
  • Monitor performance and usage trends

Analytics data is collected in an aggregated and anonymised form where possible.

2.4 Third‑Party Cookies

Some cookies may be set by third‑party services that appear on our website (for example, embedded content or external booking tools). We do not control these cookies.

Third‑party providers are responsible for their own privacy and cookie practices.


3. Managing Cookie Preferences

When you first visit our website, you may be presented with a cookie banner allowing you to accept or manage non‑essential cookies.

You can also control cookies through your browser settings. Most web browsers allow you to:

  • View which cookies are stored
  • Delete cookies
  • Block all or specific cookies

Please note that blocking some cookies may affect the functionality of the website.


4. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our website functionality. The latest version will always be available on our website.


5. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: [email protected]

Telephone: 07359 925546